Employee Experience Design @ Ford

Role:

CX Design Intern, CX Strategy & Integration

Product Designer, Employee Experience Design Operations

Duration:

June - August 2024 (3 months)

July 2025 - Present

Skills:

Figma, Jira, Miro, Excel, PowerPoint, UserZoom, ServiceNow

My contributions

Design System & Figma Library Contributions

Created a comprehensive Tech@Ford Figma desktop library consolidating components from 5+ site pages and guided designers in adopting and customizing the library.

Completed responsive design updates to Tech@Ford homepage across multiple breakpoints, fixing breakages and inconsistencies.

Organized and decluttered the team’s Figma workspace, removing unused libraries and restructuring components for more efficient designer workflows.

Helped teammates build their own component libraries, including form and communication assets.

Completed Figma variant fixes and fully organized the Tech@Ford library.

Led and contributed to Tech@Ford design sessions, including: Figma Library, Components Feedback, Responsive Changes, and Library Pt 2 sessions.

Knowledge Sharing & Learning Enablement

Led updates to the Design Degreed learning pathway, adding resources and reorganizing content based on insights from the designer assessment survey. 

Created and updated multiple Confluence guides to support continuous learning 

Conducted research on Figma metrics and competitive designer benchmarking; compiled findings for team-wide knowledge sharing.

Newsletter Redesign

Redesigned the layout and visual style of the Process User Pulse Newsletter, resulting in increased email open rates.

Applied UX writing principles to streamline content and craft more engaging, user-focused messaging.

If you’d like to view my internship projects or learn more about my experience at Ford, please contact me.

THIS WORK IS UNDER NDA

A special thanks

To my amazing mentors, Mandy Farwell and Matthew Curtis, for your constant support and guidance throughout my summer, and for your endless patience with all my questions.